Frequently Asked Questions
Are the watches authentic?
Yes. Every watch is individually inspected and authenticated by our specialists before it is offered. WatchesMiles has dealt in pre-owned luxury watches from Hong Kong since 2011.
Do you buy, sell and trade?
Yes — we buy, sell, trade and source watches to order.
Can you find a specific watch for me?
Yes. Through our global sourcing network we track down specific references on request — tell us the brand, reference and budget.
Do the watches come with box and papers?
It varies by piece. Every product page states its box-and-papers status in the remarks, alongside condition.
Can I see a watch in person first?
Yes — we offer private viewings by appointment in Hong Kong.
How do I pay, and what currencies do you accept?
Prices are shown in HKD, with other currencies available on request. Payment is arranged directly with our team.
Do you ship internationally?
Yes — we can arrange secure, insured worldwide shipping; shipping costs are covered by the buyer.
Is there a guarantee or warranty?
We do not offer a warranty, but we provide paid servicing after purchase to keep your watch in top condition.
Where are you based?
We are based in Hong Kong, dealing in pre-owned luxury watches since 2011 and serving collectors locally and worldwide.
How do I get in touch?
The fastest way is WhatsApp (+852 9339 1858). You can also email sales@watchesmiles.com or use the enquiry form on any watch page.